igb-logo egr-logo
Redeem Now Bonus

If You Have A Bonus At Dragonfish, Use It Now!


Sue Dawson

Last week, many Dragonfish bingo sites and Dragonfish casinos sent an email out to players giving advance warning of a change to their general terms and conditions, to take effect from November 7th 2023.

You’ve probably never read the terms and conditions in full, especially now that the significant terms and conditions of any promotion or offer have to be shown next to the offer, and indeed much of what is in the terms and conditions has little effect on day to day play.  This particular change is a doozey, however, and if you have any outstanding bonuses or player rewards at a Dragonfish site it’s something you really need to be aware of.

Here’s how the email was worded:

“We would like to inform you of coming changes to our General Terms and Conditions.

The sections listed below have been recently updated and will come into force as of the 7th November 2023:

Section 28 Bonus Policy:
28.1.10 If you do not log in to your account for a period of 5 days, any bonuses (including all vouchers, free spins, bingo bonus funds, games bonus funds, chat points, loyalty points, shop coins) and any related winnings where the wagering requirements have not been fulfilled, shall be forfeited by you without further notice and are not refundable.”

Section 28.1.10 itself is not new, and you may not even have been aware of it before because until a few days ago it said 90 days not 5 days, and when it was 90 days hardly anyone was ever affected by it.  Essentially, what it meant that Dragonfish bonuses and other rewards would be valid indefinitely, and never expire unless you totally neglected your account for three months. And this was one of the big advantages of playing at a Dragonfish site as there was never any time pressure to finish using your bonuses and rewards.

Now, though, the position is quite different and although most Dragonfish bonuses are still technically valid indefinitely, as soon as it’s been 5 days since the last time you logged into your account your bonus goes poof! And it’s not just bonuses either – it’s every type of player reward you might collect at a Dragonfish site – spins vouchers, free bingo tickets, wheel spins, loyalty points, shop coins, whatever.  Essentially, this is the same regime that’s been in place at Jumpman sites for ages – but even worse, because at Jumpman it’s a slightly less unforgiving 7 days.

The change affects every Dragonfish site apart from No Wagering sites (where the possible rewards of free bingo tickets and free spins have always had an expiry date).

Here’s just some of the scenarios where that 5 days could be a issue (I’m sure you can imagine many others):

  • You had a really busy week at work.
  • You had family visitors for Christmas or Easter and were busy preparing for and entertaining them.
  • You were ill and didn’t feel like playing.
  • You had a family emergency.
  • You went on holiday and found you couldn’t log in from outside the UK.

In all of these scenarios, you’d be in for a nasty surprise when you logged in again – all of your goodies would be gone with no redress. The situation is made even worse by the fact that it’s actually quite hard to play through a Dragonfish bingo bonus quickly due to the lack of pre-buy.

How can you avoid inadvertently falling foul of this tough new rule?  Here’s what to consider:

  • If you have any outstanding bonuses and/or player rewards at any Dragonfish sites you may want to redeem and use them before the new clause takes effect on 7th November.
  • In future, before claiming a new bonus at a Dragonfish site you may want to have a think about when you are going to use it, especially if you aren’t going to be using all of it right away.
  • In future, you may want to redeem any player rewards such as shop coins or wheel spins as soon as you get them rather than saving for later, just in case something crops up that prevents you from loggin in often enough

It all goes to show just how important it is to read the terms and conditions!

 

Ad Disclosure
At Best New Bingo Sites all of our reviews are completely honest and written by industry experts. We aim to present all our offers as transparently as possible with a full explanation of the terms and conditions. We receive commission from the sites we feature and this may affect how prominently they appear on our site and their position in our listings.

Ask us a question

9
Notifications

Automatically credited upon deposit. Cancellation can be requested. First Deposit Only. Min. deposit: £10. Game: Book of Dead, Spin Value: £0.10. WR 60x free spin winnings amount (only Slots count) within 30 days. Max bet is 10% (min £0.10) of the free spin winnings amount or £5 (lowest amount applies). Spins must be used and/or Bonus must be claimed before using deposited funds. First Deposit/Welcome Bonus can only be claimed once every 72 hours across all Casinos. Bonuses do not prevent withdrawing deposit balance. Bonus Policy applies. *18+ GambleAware.org Please play responsibly #ad

18+. New Players Only. Minimum Deposit £10, 40x Wagering in 7 days, Deposit played first, Max Bet £5, Max Win applies., Certain games excluded, Spin value £0.1 each. 50 Free Spins Available Within 24 Hours of Claiming The Bonus Deposit and another 50 Spins Available 24h later. Full T&Cs apply. Take time to think. *18+ GambleAware.org Please play responsibly #ad

*New members only. Min £10 cash deposit and wager on any Slot Game only within 7 days of sign-up. Must accept free spins within 7 days of pop-up notification, valid for 7 days from acceptance on Eye of Horus. 10p coin size per free spin, max lines. T&C apply. *18+ GambleAware.org Please play responsibly #ad

New UK based customers only. You must opt in (on registration form) & deposit £20+ via a debit card to qualify. Offer valid 7 days from registration. Welcome Bonus: 100% match up to £100 on 1st deposit. 50x wagering applies (as do weighting requirements). Free Spins: Awarded on Gold Blitz once you have staked £20 on any Games Global game. Spin value = 10p. No wagering requirements on free spin winnings. Full Terms apply. *18+ GambleAware.org Please play responsibly #ad

New customers only. Min dep and wager £10. Max bingo bonus £10 valid on selected rooms. Max 50 spins valid on Fluffy Favourites. 7 days free bingo on Newbie Room only, max 6 tickets per game. Bonus: 10xwag 4xcon Spins: 40xwag 4xcon. 18+ Full T&Cs apply. *18+ GambleAware.org Please play responsibly #ad

18+. new players only. min. dep £20. max. bonus bet £5. 150% match up to £300 + 75 bonus spins on Big Bass Bonanza on your 1st deposit. Winnings from all spins credited as bonus funds and capped at £100. Bonus funds are separate to cash funds & subject to wagering requirement (35x deposit plus bonus). Only bonus funds contribute towards wagering requirement. Bonus funds must be used within 30 days, spins within 72hrs. Affordability checks & terms apply. *18+ GambleAware.org Please play responsibly #ad

18+. New customers only. Spend £10, get £60 Bingo Bonus (4x wagering). Claim & use within 7 days. Restrictions and T&Cs apply. *18+ GambleAware.org Please play responsibly #ad

Min dep £10. Claim once. Excludes PayPal deposits. Bonus on Premier Collection only. 30x WR on bonus. 5x MCR. 50 free spins and winnings playable on Big Bass Bonanza only. 10x WR on free spins. 5x MCR. T&Cs apply. *18+ GambleAware.org Please play responsibly #ad

18+ New accounts only. Min. £10 deposit, debit card only. Up to 50x wagering, game contributions vary, max. stake applies, 7 day expiry. See full terms. *18+ GambleAware.org Please play responsibly #ad