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Bubbly Bingo was launched in Autumn 2021 on the Pragmatic Play bingo software but only a few months later it was announced that it would be closing in April 2022.
Bubbly Bingo was a really nice looking site with the new for 2021 integration with the Pragmatic Play bingo platform which enabled players to see what was going on in the bingo rooms from the main lobby and check player numbers, ticket price, prize money and time until next game without loading up the bingo client (handy if you’re not sure whether you want to play bingo or slots). So why did it close after just a few months?
The problem seems to have been that the bingo was a standard Pragmatic Play setup with no exclusive bingo rooms and no chat in the network rooms. This would be all very well at an online casino where the bingo is a side attraction (as it was in the old version of the Grace Media lobby), but the new lobby put bingo at the centre of things and the absence of exclusives and chat meant the product simply didn’t hit the mark for many players.
What about existing players? There was a message on site for them suggesting they withdraw or play their funds before 7th April. Any remaining funds after closure will be returned if you contact them within 6 months. If you enjoyed playing at Bubbly and want more of the same, a very similar experience is to be had at BOGOF Bingo.
The “Play Responsibly Policy” is linked from the footer of the lobby and appears as a pop-up. It starts off with some advice and links to external organisations that can help, then describes the safer gambling tools, but only “time out” and “self exclusion” have direct links. To access reality check and deposit limits you need to go into your account details.
how will i know when my withdrawal has been completed i am a new player
They say “when you make a withdrawal, the money will immediately be deducted from your account balance. Please note that all withdrawals will be checked prior to processing and these checks can take up to 3 working days. In some instances, our payments and fraud team may require additional time, or you may be required to provide identity verification documentation prior to the withdrawal, if this is the case you will be informed via email as soon as possible.
Transactions made using debit or credit cards can take up to 3-5 working days to clear with your card provider”.
So if you haven’t heard from them in 3 working days, the money is on the way and should show up in your bank account within another 3-5 working days.
Is ther number for this bingo
The support phone number for Grace Media sites is 0161 669 9000