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Users Reviews

  • barbara eley says:

    i love my bingo. its my nights entertainment

  • donna brook-white says:

    dont win on sign up bonus as not only do they not let you withdraw any winnings other players who are playing on own money also lose and if you win the site keeps the money

  • donna brook-white says:

    it wont allow you to write a bad comment lol

    • Sue Dawson says:

      As with all Cozy bingo sites (and most other bingo sites that offer a no deposit bonus) winnings from the no deposit bonus cannot be withdrawn unless you meet the wagering requirement and deposit at least £10. It appears that the terms and conditions have been changed recently and while you used to be able to keep winnings from it up to £30, now they get converted into bonus with a 4x wagering requirement and are capped at £50 or the value of the first deposit, whichever is smaller.

      All comments on Best New Bingo Sites undergo moderation as otherwise we would be flooded with spam.

  • laba says:

    I wanted to make a withdrawal but was told they needed photo I’d plus a photo of my bank statement and first 6 digits of my card number and last 4 plus expiry date I won 80 quid and they won’t let me have it fucking joke I intend sending them all that I’m not stupid

  • Kerrie payne says:

    Stay away from this site! Wager requirements keep changing, i was on 9/10 then it went down to 7/10! I selected no bonus which on other sites means you can withdraw straight away. Also winning amounts are not adjusted according to the amount of players as stated- prizes stay the same.
    Oh and if you are lucky enough to win the pjp dont get to excited because they will only let you withdraw a maximum of 300 per week!

  • Laura says:

    Probably the worst bingo site I’ve ever played on and here’s why:

    You deposit £10 and get however much welcome bingo bonus. When spending money on bingo, this money will come out of your cash first and then once all your cash is gone, it will then come out of your bingo bonus. Fair enough, but if you were to win any money with your bingo bonus, that money would go onto your cash balance however you will not be able to withdraw it until you’ve met the ‘wagering requirements’ and also you will need to send them a copy of ID, proof of address and the front of your bank card which they will be quick enough to deny if it’s wrong but then take a substantial amount of time to verify if everything is correct and even once you are able to withdraw it, you can only withdraw a minimum of £30 and once you’ve withdrawn, your bingo bonus gets reset to £0. So it’s either, continue playing with your cash balance and then your bingo bonus or withdraw the money and don’t play anymore.

    Pretty pointless bingo website.

  • hayley anne says:

    terrible site breach there terms everytime have put in 8 formal complaints since December without even a response. never process withdrawels on time continually lie. I won £3000 on slots and am still trying to withdraw it have only received £2000 in 4 months !

  • Theresa Miller says:

    I didnt recieve my 15pnd.

  • Kat says:

    Won on a bonus of 133.70 but wouldn’t let me withdraw as I had not deposited. When I did deposit they removed the winnings. Then wouldn’t let me withdraw my deposit. Also wont let you add a bad rating

    • Sue Dawson says:

      This is standard with Cozy sites – winnings from the no deposit bonus cannot be withdrawn. They can be carried forward as a casino bonus, capped at £50 or the value of the first deposit (whichever is smaller) but for this to happen you have to accept a welcome bonus offer on the deposit and complete the wagering requirements on both bonuses before you can withdraw.

      • Leanne Clarke says:

        Hi Emma, what specifically did they do? The reviews suggest to stay away but I have winnings and want to withdraw but just cautious of the ID they’re asking for

  • Emma says:

    This site is the worst site i have ever had the misfortune to encounter. Be warned, they are crooks.

  • Leanne Clarke says:

    Has anyone sent ID details to them? I’ve deposited, got a bonus and have met the wagering requirement and have £350 winnings from slots but I’m reluctant to send the level of information required for ID purposes.

    • Sue Dawson says:

      All bingo sites are required by the Gambling Commission to make ID and age verification checks so this isn’t just this site being difficult. Typically they ask for photo ID (passport or driving licence), a copy of the front of the card you used to make the deposit (showing name, last 4 digits and expiry date) and proof of address (bank statement or utility bill from the last 3 months).

      • Leanne Clarke says:

        I have played on several reputable sites and have never had to verify my account in that way!

        • Leanne Clarke says:

          Sue, have you verified your own account and successfully withdrawn funds from your account? Just out of interest x

          • Sue Dawson says:

            Not personally at Cozy, but I do know of successful cashouts from Cozy sites. I have had to provide this sort of documentation to withdraw at non Cozy sites, but this is a fairly recent thing resulting from the regulation of bingo and other online gambling being brought onshore in November 2014. Ever since the UK Gambling Commission took over the regulation, the rules for operators have been getting stricter.

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(89 votes, average: 3.53 out of 5)
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